PRIVACY POLICY

Effective date: July 5, 2026

1. Overview

Local Security Expert respects the privacy of its customers and website visitors. This Privacy Policy explains how Local Security Expert collects, uses, stores, and discloses personal information when you visit localsecurityexpert.com, create an account, purchase a service, submit documents, communicate with us, or otherwise use our website and services.

In this Privacy Policy, “Local Security Expert,” “we,” “us,” and “our” refer to the operator of localsecurityexpert.com and the Security Proposal Review service.

By using this website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Information you provide directly

We may collect information that you provide when you:

• Create or use a customer account
• Purchase a Security Proposal Review
• Submit a proposal, drawing, floor plan, equipment list, quotation, contract, or related document
• Complete a questionnaire or intake form
• Contact us by email, form, or other communication
• Request customer support
• Subscribe to marketing communications

This information may include:

• Name
• Business or organization name
• Email address
• Telephone number
• Billing address
• Order and transaction information
• Project location or general site information
• Communications with Local Security Expert
• Marketing preferences
• Documents and information submitted for review

Information contained in submitted documents

Security proposals and supporting documents may contain business information such as:

• Property or facility information
• Floor plans and site layouts
• Camera locations and security-system designs
• Equipment schedules and specifications
• Network or recording architecture
• Storage and retention requirements
• Vendor and integrator information
• Pricing, licensing, warranty, and recurring-cost information
• Names and business contact information of project participants

Some submitted information may be confidential or commercially sensitive even when it is not legally considered personal information.

Information collected automatically

When you visit the website, Shopify and other service providers may automatically collect information such as:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Dates and times of visits
• Shopping-cart activity
• Account and checkout activity
• Cookie identifiers and similar technologies

Information received from service providers

We may receive information from Shopify, payment processors, email providers, analytics providers, fraud-prevention services, and other companies used to operate the website and provide the service.

3. How We Use Information

We may use collected information to:

• Create and manage customer accounts
• Process orders and payments
• Confirm purchases and send transaction-related communications
• Receive and organize submitted proposal documents
• Perform the Security Proposal Review
• Prepare and deliver the customer’s written report
• Communicate about questions, missing information, or service status
• Provide customer support
• Maintain business and accounting records
• Detect fraud, misuse, security incidents, or technical problems
• Improve the website, service, and customer experience
• Comply with legal, tax, accounting, and regulatory obligations
• Protect the rights, safety, and property of Local Security Expert and others
• Send marketing communications when the recipient has provided permission

We will not use submitted security proposals or facility documents to sell equipment, solicit an installation project, or publicly identify the customer’s property.

4. Submitted Security Proposals and Project Documents

We recognize that submitted security proposals may contain sensitive operational or commercial information.

We use submitted documents only as reasonably necessary to:

• Perform the purchased review
• Communicate with the customer
• Prepare and deliver the report
• Address questions, disputes, or support requests
• Comply with applicable legal obligations

Customers should submit only the information reasonably necessary for the review.

Do not submit:

• Passwords
• Alarm codes
• Door or gate access codes
• Private encryption keys
• Full payment-card numbers
• Social Security numbers
• Medical records
• Biometric templates
• Government-classified information
• Controlled information that you are not authorized to disclose
• Other highly sensitive information unrelated to the requested review

By submitting documents, you represent that you have the authority to provide them to Local Security Expert for review.

5. Document Retention

Submitted proposal files will normally be retained in active working storage for up to 90 days after delivery of the completed report.

Files may be retained longer when reasonably necessary to:

• Complete the service
• Respond to a customer request
• Resolve a payment dispute or service concern
• Comply with legal, tax, accounting, or regulatory requirements
• Protect legal rights
• Investigate fraud or misuse

Working copies will be deleted when no longer reasonably necessary. Temporary backup copies may remain for a limited period until backup systems are overwritten.

Completed reports, invoices, order information, and essential business records may be retained longer for accounting, customer-service, legal, and recordkeeping purposes.

Customers may request earlier deletion of submitted proposal files by contacting privacy@localsecurityexpert.com. Some records may still need to be retained when required by law or reasonably necessary for legitimate business purposes.

6. How We Share Information

We may disclose information to service providers that help us operate the website and provide the purchased service, including:

• Shopify
• Payment processors
• Email and communication providers
• Cloud-storage and file-transfer providers
• Website-hosting and security providers
• Analytics and fraud-prevention providers
• Accounting, tax, legal, or professional advisers

These providers may process information only as needed to provide their services or meet their own legal obligations.

We may also disclose information:

• When required by law, subpoena, court order, or valid governmental request
• To protect legal rights or investigate suspected fraud or misuse
• In connection with a business sale, merger, reorganization, financing, or transfer of assets
• With your instruction or consent

Local Security Expert does not sell personal information for money.

Certain analytics, marketing, or advertising technologies may be considered “sharing,” “targeted advertising,” or a similar activity under some privacy laws. Where legally required, customers will be given applicable privacy choices through the website’s privacy controls.

7. Shopify and Payment Processing

The website and checkout are hosted by Shopify.

Shopify and applicable payment providers process customer, order, device, and payment information to provide ecommerce, payment, fraud-prevention, security, and related services.

Local Security Expert generally does not receive or store complete payment-card numbers. Payment information is handled by Shopify or the selected payment provider according to that provider’s terms and privacy practices.

Customers should review Shopify’s privacy information and the privacy terms of any payment method they choose to use.

8. Cookies and Similar Technologies

The website may use cookies, pixels, local storage, and similar technologies to:

• Keep the website and checkout functioning
• Maintain sessions and shopping carts
• Remember preferences
• Prevent fraud and improve security
• Measure website traffic and performance
• Understand how visitors use the website
• Support marketing or advertising where enabled

Some technologies are necessary for the website to function. Others may depend on consent or privacy settings.

You may manage available choices through the website’s cookie or privacy controls and through your browser settings. Blocking certain cookies may affect account, cart, checkout, or website functionality.

9. Marketing Communications

Local Security Expert will send promotional or marketing emails only when permitted by applicable law and when the recipient has provided consent or another lawful basis applies.

You may unsubscribe by using the link included in a marketing email or by contacting us.

Unsubscribing from marketing does not prevent us from sending necessary order confirmations, service updates, account notices, payment information, or other transactional communications.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, account security, encrypted website connections, restricted document access, and established service providers.

No internet transmission, email system, cloud-storage service, or electronic-storage method can be guaranteed to be completely secure. Customers should avoid sending unnecessary sensitive information and should protect their account credentials.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing the purchased service
• Maintaining customer accounts
• Completing transactions
• Providing customer support
• Meeting legal, tax, accounting, and regulatory obligations
• Preventing fraud and resolving disputes
• Enforcing agreements and protecting legal rights

Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements.

12. Your Privacy Rights

Depending on where you live, you may have the right to request:

• Access to personal information held about you
• Correction of inaccurate information
• Deletion of certain information
• A portable copy of certain information
• Restriction of certain processing
• Withdrawal of consent
• Opt-out from marketing communications
• Opt-out from certain targeted advertising, sales, or sharing activities
• An appeal of a denied privacy request

To submit a request, email:

privacy@localsecurityexpert.com

We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.

We will not discriminate against a customer for exercising an applicable privacy right.

Some information may be exempt from deletion or other requests when retention is required or permitted for legal, accounting, security, fraud-prevention, transaction, or dispute-resolution purposes.

13. Children’s Privacy

The website and service are intended for businesses and adults and are not directed to children under 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so that we can review and delete the information when appropriate.

14. Third-Party Websites and Services

The website may contain links to websites, platforms, payment methods, or services operated by third parties.

Local Security Expert is not responsible for the privacy, security, content, or practices of third-party websites or services. Review the privacy policies of those third parties before providing information.

15. Processing in Other Locations

Shopify and other service providers may process or store information in the United States, Canada, or other locations where they or their service providers operate.

Information processed outside your state, province, or country may be subject to different privacy and disclosure laws.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the website, service, technology, legal requirements, or business practices.

The updated policy will be posted on this page with a revised effective date. Material changes may also be communicated through the website, customer account, or email when appropriate.

17. Contact Us

Questions, concerns, and privacy requests may be sent to:

Local Security Expert
Email: privacy@localsecurityexpert.com
Website: localsecurityexpert.com